SigzenLEAD questions and answers
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The product
What is SigzenLEAD and who makes it?
SigzenLEAD is a mobile app and website that turns visiting cards into sales leads.
Does it work on iPhone and Android?
The SigzenLEAD app is made for both Android and iPhone. It is coming soon to Google Play and the App Store. You sign in with the email address on your account and a code we email you, with no password. Your leads, team and billing are also on the SigzenLEAD website.
Can I use SigzenLEAD outside India?
Not yet. Sign-up accepts only an Indian mobile number starting with +91, confirmed with a code sent to your email. If you or your team do not have a +91 number, you cannot create an account today. We would still like to hear from you, so please write to our support team.
Scanning cards
How does the AI card scanner work?
You photograph the front of the card, and the back if it has details.
Which details does it read from a visiting card?
SigzenLEAD reads the name, company, phone numbers and email from the card and fills them in on the Create Lead screen for you to check.
Can it scan both sides of a card?
Yes. The app takes a photo of the front of the card, and of the back if you choose, with the camera or from your gallery.
What if the AI reads a field wrong?
Correct it before you save. You see what was read on the Create Lead screen, and you can change any field there before the lead is saved.
Does it work without internet at an exhibition?
Yes. If the phone has no signal, the app keeps your scan in Pending Sync, and it uploads when you are back online.
Team and follow-up
Can my whole sales team share one lead list?
Yes. The business manager opens Profile, then Invite Members, and enters each person's mobile number and email.
How do I tag leads by event or source?
Create a source for each expo, event or campaign, and choose it as the active source before you scan.
Can I follow up on WhatsApp from the app?
Yes. Open a lead in the app and start a WhatsApp message, a call or an email from there.
Can I export scanned cards to Excel?
Yes. You can download your leads as an Excel file from the app or from your account on the website.
ERPNext
How do I get scanned cards into ERPNext?
Install the SigzenLEAD - Connector app on your ERPNext site, then connect it once from SigzenLEAD.
What does the connector create in ERPNext?
A standard Lead, with its Contact and Address, in your normal ERPNext lists.
Which ERPNext versions does the connector work with?
The SigzenLEAD - Connector app works with Frappe 16 and ERPNext 16, and it needs ERPNext to install.
Do I need ERPNext to use SigzenLEAD?
No. A team can scan cards, share one lead list, follow up and export to Excel in SigzenLEAD without any ERPNext at all.
Pricing
How much does SigzenLEAD cost, and can I start free?
Every new account gets 10 free AI scans, valid for 90 days, with no credit card needed.
Can I buy a plan inside the app?
No. Plans and scan packs are bought on the SigzenLEAD website, from Billing in your account, and not inside the mobile app.
Privacy and your data
Where are card photos stored, and who can see them?
Card photos are uploaded to our server and stored with the lead as private files.
Is card data sent to Google Gemini, and is it used for training?
Only if you allow it. Before the first AI read, the app asks whether card photos may go to Google Gemini.
How do I delete my account and data?
In the app, open Profile and choose Delete Account. Without the app, use the account deletion page on this website, or email us from your registered address.
Signing in
I did not get my sign-in code. What should I do?
Codes go to the email address on your account, not by SMS. Check your spam folder, wait 30 seconds and tap Resend code. A code works for 5 minutes. If you changed your email address or mobile number, write to us from your old email address, or ask your business manager to contact us.
Still deciding?
Start free, then pay only when your team needs more.
Want a person to walk you through it? Talk to us