Delete your SigzenLEAD account

This page is for users of the SigzenLEAD app (app name: “SigzenLEAD: Card Scanner CRM”), developed by Sigzen (Sigzen Technologies Pvt. Ltd.).

Delete it in the app

1. Open SigzenLEAD and sign in.
2. Go to Profile.
3. Scroll to Account and tap Delete Account.
4. Confirm. You are signed out and the account is deleted straight away.

Delete it here

I can't access my email

Send us a request instead. We delete the account within 7 days, once we have confirmed it is yours. We confirm that only through the email address or mobile number already registered on the account, never through other details given here, so a request from someone else cannot delete your account.

Email address registered on the account Registered mobile number (optional) Another way to reach you, for our reply only (optional) Anything we should know (optional)

Website

Send deletion request

What is deleted

• Your name, email address, mobile number and business details on the account. The account is disabled, you are signed out everywhere, and it cannot be signed in to again.
• If you are the only member of your business: all of its leads and their card photos, lead sources, invitations, exports and CRM connection settings. If the business never bought anything, the business itself and its usage and AI card-reading records are deleted too.

What is kept, and for how long

• If other members of your business remain: the business’s leads, including those you captured, stay with the business.
• Billing records (plan orders, invoices and payment records): 72 months, as Indian GST law requires. They are pseudonymised: your name, email address and phone number are replaced.
• If your business has billing history: its usage and processing logs (plan usage and AI card-reading records), for at least 1 year, pseudonymised in the same way.
• A record that the deletion happened, which does not name you.
• If you sent a request with the form above: the request and the contact details in it, only until we have handled it. The record of the request is then pseudonymised.
• Leads already sent to your business’s own CRM, such as ERPNext. Your business controls that system.

Delete some data without deleting your account

To have a specific lead or card photo removed, email support@sigzen.com with the lead’s name and company. We remove it within 7 days.

See also our Privacy Policy.